This site has been developed with the support of Wakefield Healthwatch citizen’s panel and partner organisations across Wakefield District. If you have any feedback on the site please email adultsocialcare@wakefield.gov.uk
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- Conditions and Disabilities
- Hearing Impairment Pathway
- Supporting well
Supporting well
The Silver Line
0800 4 70 80 90 - The Silver Line is the only free confidential helpline providing information, friendship and advice to older people, open 24 hours a day, every day of the year.
Turning Point Talking Therapies
A self-referral service supporting people experiencing mental health difficulties, including anxiety, low mood, depression, and stress. There are a few free online wellbeing workshops also available during lockdown.
Telephone: 01924 234 860
Live Well Wakefield
Supporting healthy living for people in Wakefield, including support to manage long-term conditions and befriending.
You can self-refer by calling 01924 255363 or by completing a self-referral form on their website here: https://www.livewellwakefield.nhs.uk/referrals/new.
Healthwatch Wakefield
Your local health and social care champion, making sure NHS leaders and other decision makers hear your voice and use your feedback to improve care.
If you need extra support, contact Social Care Direct. They will make an over the phone assessment to assess the help you may need
Online forms:
Contact details:
- Telephone: 0345 8 503 503.
- Fax: 01924 303455
- Minicom: 01924 303450 (type talk welcome)
- Email: social_care_direct@wakefield.gov.uk
AccessBus | Metro (wymetro.com)
Access Bus is a dial-a-ride bus service, which provides door-to-door transport.
Operates 7 days a week (excluding bank holidays) and with limited capacity on Sundays.
How to register: application form: (pdf - opens in new window)
Call on 0113 348 1903 or contact via email at accessbus@westyorks-ca.gov.uk
British Sign Language (BSL) users can also find out more about AccessBus by watching the BSL video: AccessBus
Help communicating with someone who has a hearing impairment
Tips:
- Re-phrase what you said
- Face the person you’re speaking to
- Use an interpreter
- Write it down
- Get their full attention
- Reduce background noise
Tools: