Digital Inclusion helps get people connected online by loaning equipment and offering technical support

Tablet Loan

Every few months we run a tablet loan scheme to help people who have little or no experience of using digital technology to get started.

The loaned tablet is delivered to a participant’s home by one of our Digital Champions, who will then run a relaxed introduction session, demonstrating and supporting each person according to their needs. Every participant will get a simple guide to keep and can then try different programmes and applications to do the things they want to do. This could be doing puzzles or playing a favourite game through to accessing their bank account or having a video consultation with their GP.

The tablet can be kept at home for three months, allowing participants the opportunity to become completely familiar with the equipment, the programmes and the internet. The tablet comes with a data-enabled sim card so everyone can use one straight away, without having to get any Wi-Fi installed.
We can then help people to purchase their own equipment, or if appropriate they can purchase the tablet at a reduced price.

Digital Telephone Support

During the loan period, participants also have access to our Digital Telephone Support Service, where they can ask any questions or get help if they are having a problem. This line can also be used by older people who want help with their own equipment.

To access either the Tablet Loan Scheme or the Digital Telephone Support Service just leave a message with our Single Point of Contact by calling 01977 552114 and someone will call you back.