Adult Social Care Provider Survey

Purpose of the Survey
The purpose of this survey is to help Wakefield Council understand the current position of the Adult Social Care market, including sustainability, workforce challenges, cost pressures, capacity, future risks and opportunities. This information will help us better understand the issues affecting providers and support future decision-making, market development and commissioning activity.

This survey should take approximately 10 minutes and will close on Wednesday 2nd December 2026.

Your support with the completion of this short survey is appreciated.

Why your response matters
This survey is Wakefield Council's main annual engagement opportunity with Adult Social Care providers. It provides every provider, regardless of size or service type, with the opportunity to share their experiences, challenges and priorities, ensuring that the widest possible range of provider views are considered.

The information you provide will help inform our annual fee review, identify market and workforce challenges, and support future commissioning and market development activity. Responses will be considered alongside other sources of information, including market intelligence, benchmarking data and national policy developments.

We recognise the importance of providing providers with certainty as early as possible and are committed to communicating outcomes at the earliest opportunity. However, timescales for final decisions are influenced by the Council's wider governance, financial planning and approval processes.

Once the survey has been analysed, we will share a summary of the key findings with providers, discuss the outcomes with the Wakefield Care Association, and hold a provider engagement event in the New Year to explore the results, emerging challenges and future opportunities for the sector.

We thank you for taking the time to complete the survey. Your feedback is incredibly valuable and will help us build a better understanding of the challenges and opportunities across the local care market. By sharing your experiences, you can help shape future priorities, planning and decision-making for Adult Social Care services in Wakefield.

How your information will be used

We understand that some of the information requested through this survey may be commercially sensitive. We are committed to handling all information provided appropriately and confidentially.

• Individual provider information, including financial, staffing and operational data, will be treated as commercially sensitive and will not be shared publicly.
• Responses will be analysed collectively to identify overall themes, trends, opportunities and risks across the local care market.
• Findings will be reported in aggregate wherever possible to protect the confidentiality of individual providers.
• Information will only be accessed by authorised Council officers and will be stored securely in line with Wakefield Council's data protection policies and UK GDPR requirements.
• Any published reports or feedback arising from this survey will not identify individual providers without their consent.

Your honesty and openness are important to us, and we encourage providers to share their experiences and challenges with confidence that their information will be handled responsibly and sensitively.
 

For any questions about this survey or how your data will be used, please contact:
Adult Social Care Commissioning Team
Email: cscthub@wakefield.gov.uk
Phone: 01924 307766

Please complete the survey here: Wakefield Council - Adult Social Care Provider Survey – Fill in form